How it works Pricing What you receive Results About
Guest revenue intelligence for hospitality brands

Your restaurant is sitting on data that could be making you more money

We help independent restaurants and boutique hospitality operators grow revenue, reduce no-shows, and bring guests back using AI to find the gaps you can't see when you're running the floor.

Independent restaurants Boutique hotels & F&B Global remote delivery
Works with platforms you already use
OpenTable
SEVENROOMS
RESY
Tock
toast
Square
Lightspeed
mailchimp
KLAVIYO
yelp
tripadvisor
Google Reviews
70%
of first-time guests
never return
74%
of operators don't
use AI yet
$8k+
avg monthly revenue
recovered per client
The problem
Sound familiar?

Most independent operators are losing revenue to the same four problems and don't know it because they're too busy running the restaurant to look at the data.

Guests don't come back
First-time visitors never return, and nobody is doing anything to bring them back.
No-shows cost thousands
Empty covers quietly drain revenue every month.
Data you can't use
Your POS, reservation system, and reviews are full of insights sitting in separate places.
Reviews left unmanaged
The same complaints repeat while guest recovery moments get missed.
How it works
Simple. Ongoing. Results that compound.

I connect to your existing systems — no new tech required — and build the automations that fix these problems. Then I manage everything monthly so the results keep growing.

01
$750 — one time · Fully refundable if results aren't there
AI guest experience audit
I go through your reviews, reservation history, and POS data using AI to find the patterns you can't see when you're in the weeds. You get a clear roadmap showing where you're losing revenue and what to fix first. If I don't find at least $3,000 in monthly recoverable revenue, I refund the audit fee in full.
02
We build the systems
Win-back sequences for lapsed guests, no-show reduction automations, review management, upsell triggers, VIP recognition — all built inside your existing platforms. No new subscriptions required from you.
03
Monthly management — results compound
Every month I monitor performance, optimize what's working, fix what isn't, and send you a plain-English report showing exactly what moved and why. You focus on running the restaurant. I focus on the data.
Pricing
Start small. Scale with results.

No long-term contracts. Cancel anytime with 30 days notice. Results guaranteed or month 2 is free.

Starter
$1,500 / mo
Results guaranteed or month 2 is free
Single-location restaurants ready to start using their data.
  • Guest feedback automation
  • Monthly performance report
  • 1 AI system built & managed
  • Monthly strategy call
Partner
$4,500 / mo
Results guaranteed or month 2 is free
Multi-location groups and boutique hotel F&B.
  • Everything in Growth
  • Full guest journey mapping
  • Dynamic pricing strategy
  • Weekly calls + on-site visit
60-day performance guarantee
If at the end of month two the documented revenue recovered doesn't exceed your retainer fee, I'll refund month two in full. No conversation required — just show me the numbers.
What you receive
Every month. Plain English. No jargon.

Every client receives an Executive Revenue Brief each month — showing exactly what moved, why it moved, and what we're doing about it next.

  • Guest retention analysis
    Who came back, who didn't, and exactly what we're doing to bring them back.
  • Review intelligence
    What guests are saying, what's trending up, what needs fixing before it compounds.
  • Revenue opportunity map
    Where the gaps are, what they're worth, and what's been done to close them.
  • Menu performance analysis
    Which items are working, which are dragging margin, and what to promote or rethink.
  • Competitive review analysis
    How you compare to comparable operators and where you have an edge to press.
  • 30-day action plan
    Five specific actions, who owns each one, and what result to expect. No vague recommendations.
NYCETIES
Monthly Guest Experience Report
PERIOD
May 2026
CLIENT
Maré Brasserie
Growth Retainer · Month 2
EXECUTIVE SUMMARY
✓ What improved
No-show rate 14% → 8%. Win-back brought 12 lapsed guests back, generating $3,444.
⚠ Needs attention
Dover sole underperforming at 31% of potential. Tuesday lunch at 31% capacity.
→ What we're doing
Full win-back to 847 guests launches June 3. Menu review with chef June 10.
KPI DASHBOARD
Metric
This Month
Last Month
Trend
Google Rating
4.6 ★
4.4 ★
No-show Rate
8.0%
14.0%
Avg Check
$287
$271
Revenue from Automations
$6,240
$2,100
Repeat Visit Rate
24%
19%
Email Open Rate
34%
28%
New Reviews
18
11
ONE INSIGHT YOU CAN ACT ON TODAY
The pistachio cheesecake is mentioned in 6 reviews this month and is not in any current marketing. Add one line to the win-back email: "The cheesecake you may remember is still there — and still extraordinary." That single sentence will increase click-through on the campaign.
ryan@nyceties.com · nyceties.com · @nyceties
PAGE 1 OF 3Next call: June 12, 2026
Results
What this looks like in practice

Real outcomes from real operators. Numbers from actual client data.

$12,400 / mo recovered
"We had 800+ guests who visited once and never came back. The win-back sequence brought 14% of them back in the first month — and they're returning regularly."
Independent upscale restaurant — Growth retainer
64% fewer no-shows
"We were losing nearly 20% of weekend reservations. The automated reminder sequence cut that dramatically within the first 30 days."
Fine dining — Starter retainer
4.4 → 4.8 Google rating
"Our rating jumped in six weeks once someone was actually managing reviews and acting on what guests were telling us."
Mediterranean restaurant — Growth retainer
+$22 average check
"The menu analysis showed items we were underpricing. Adjusting them added $22 to our average check overnight. It took one conversation."
Cocktail bar & kitchen — Partner retainer

Results vary based on database size, average check, and operator engagement. These represent outcomes from clients with established guest databases and 12+ months of operating history.

Questions
Things people usually ask
Do I need to buy new software or tools?+
No. I work with whatever you already have — your POS, reservation system, email platform, and review pages. In some cases we'll add a low-cost tool to fill a specific gap, but I'll always tell you exactly what it costs before anything is added.
How long before I see results?+
Most clients see a measurable return within the first 30 days — usually from the no-show reduction system or the win-back sequence. The full picture develops over 60–90 days as the systems compound.
Is this worth it given how tough the restaurant market is right now?+
The tough market is exactly why it matters. The restaurants that are surviving right now are the ones that maximized every guest relationship they had. That's what I build — and the entry point is designed to show you the ROI before you commit to anything ongoing.
What if I already use SevenRooms or OpenTable?+
Perfect — those are exactly the platforms I work with. Most operators using SevenRooms are getting about 20% of what the platform can actually do. I'm the person who makes those tools actually deliver a return.
Can I cancel if it's not working?+
Yes — 30 days written notice, no penalty, no long-term lock-in. And if month two hasn't generated ROI that exceeds your retainer fee, I refund it. No questions asked.
Do you work internationally?+
Yes — all retainer work is delivered remotely so location doesn't matter. I work with operators worldwide and travel regularly for client visits and new market development.
About
R
Ryan
Founder, Nyceties

I'm not a tech person trying to sell you software. I built Nyceties because I live in the hospitality world — I've spent years visiting, documenting, and genuinely understanding what makes restaurants and bars exceptional. What guests feel. What they remember. What brings them back.

I know what a great guest experience looks like. And I know what the data looks like when it's being ignored. My job is to sit at the intersection of both — and make your numbers match your ambition.

I work with a small number of operators at a time so every client gets real attention, real analysis, and real results — not a template with nobody explaining what it means.

@nyceties — craft cocktails, elevated dining & hospitality insights

Ready to see what your
data is hiding?

Book a free 20-minute call. I'll identify the top three revenue gaps in your operation before you spend a dollar. No pitch — just an honest look at the numbers.

20 minutes. No obligation. No sales pitch.
Prefer email? ryan@nyceties.com